Maximizing Occupancy & Nightly Rates Inclusions List: Multi-Channel Listing Setup: Professional distribution across Airbnb, Booking.com, VRBO, Agoda, and Luxury Escapes. Dynamic Pricing Algorithms: Daily rate adjustments based on Phuket seasonality, local demand spikes, and competitor pricing. Professional Photography & Copywriting: High-converting listing optimization to stand out in the local market. Direct Booking Channel: Inclusion in HCR Management’s direct guest network to bypass OTA commissions.
Maintaining Five-Star Standards Inclusions List: Turnover Housekeeping & Linen: Hotel-grade deep cleans, fresh linen changeouts, and hygienic amenities setup before every arrival. 24/7 Emergency Maintenance: Rapid-response handyman, plumbing, electrical, and AC troubleshooting. Pool & Garden Care: Scheduled chemical balancing, filtration checks, and landscaping maintenance for pool villas. Routine Inspection Reports: Comprehensive photo health checks during guest check-outs to prevent property wear.
Seamless Hospitality & Full Transparency Inclusions List: 24/7 Guest Messaging & Support: Multilingual guest communication from pre-arrival inquiries to post-stay reviews. Key Handover & Smart Access: In-person airport transfer coordination, meet-and-greets, and smart lock management. Transparent Monthly Statements: Detailed breakdown of rental earnings, occupancy metrics, and operational expenses. Zero Markup Expenses: All replacement parts and third-party vendor bills are passed through at exact cost with original receipts attached.
Commission Rate: 20% Marketing & Revenue: Full OTA Setup & Dynamic Pricing Guest Support: 24/7 Communication & Concierge Turnover Housekeeping: Cleaning & Laundry billed to guests/owner Estate & Facility Care: Owner covers Pool, Garden & Pest Control Owner Responsibility: Monthly operational care & structural fixes
Commission Rate: 25% Marketing & Revenue: Full OTA Setup & Dynamic Pricing Guest Support: 24/7 Communication & Concierge Turnover Housekeeping: Fully Absorbed by HCR Estate & Facility Care: Quarterly Deep Clean paid by HCR Owner Responsibility: Owner Responsibility: Structural repairs & building insurance ONLY
| Property Size | Departure Cleaning Fee | Professional Laundry Fee | Total Turnover Cost |
| 1-BR Property | 1,000 THB / time | 350 THB / time | 1,350 THB / turnover |
| 2-BR Property | 1,800 THB / time | 650 THB / time | 2,450 THB / turnover |
| 3-BR Property | 2,500 THB / time | 950 THB / time | 3,450 THB / turnover |
| 4-BR Property | 4,200 THB / time | 1,250 THB / time | 5,450 THB / turnover |
| 5-BR Property | 5,200 THB / time | 1,600 THB / time | 6,800 THB / turnover |